Terms of Use
1. The service
LoadTrue helps you plan container loading, record on-site loading with photos, and share verifiable loading reports. You sign in with your email address and a one-time code.
2. Your responsibilities
- Provide accurate packing lists, container and seal numbers, and genuine on-site photos.
- Only send reports to recipients who expect them. Do not use LoadTrue to send spam or misleading content.
- Keep access to your email account secure, since it is used to sign in.
3. What a report proves
A LoadTrue report shows the information and photos recorded by the user, together with the time each photo was received by our server and its SHA-256 fingerprint, and that records were locked after sealing. LoadTrue does not inspect cargo and does not certify the quality, quantity or condition of goods beyond what the records show. Loading plans are suggestions; always check space, weight limits and safety on site.
4. Suspension
We may suspend accounts that are used for spam, fraud or other abuse.
5. Liability
The service is provided “as is”. To the extent permitted by law, we are not liable for indirect losses arising from use of the service.
6. Changes and contact
We may update these terms and will post the new version here. Questions: hello@loadtrue.com.